How do I return an item?
Smugtown Mushrooms guarantees all of our cultivation supplies to be the healthiest and most robust cultures available. Since we are dealing with living organisms its important to use your items purchased as soon as possible for optimum continual growth.
We guarantee all our products to be healthy, strong and viable cultures. We do not offer instructions on how to use grain spawn. It is up to the purchaser to become educated in the use of sterile mushroom growing techniques. We can not be responsible for how and where the spawn is used after it leaves our facilities. Please take the steps needed to use this sensitive, biological product.
There are NO returns regarding grain spawn.
If you are not satisfied with any of your other ordered cultures please return your items within 72 business hours for a full refund or exchange.